Shipping / Payments

PAYMENTS:

Due to the rising cases in credit card fraud, we will only ship to the verify address supplied when checking out. We will not change the address after the fact.

SHIPPING:

If an item/s is returned by the carrier due to improper address supplied by the buyer, we will contact you after we receive it back with two options. Buyer to pay the exact amount to reship the item/s to the corrected address or a refund minus the exact amount charged to us by the carrier. 

INTERNATIONAL SHIPPING:

Please note the shipping times listed is not firm and can change slightly due to customs. We are not responsible for any customs charges issued by other countries outside the United States.

PREORDER ITEMS:

Payment is taken at the time of checkout. Presale items will start with "PRESALE" in the title and will have the ESD supplied by the manufacture in the detail area, delays do happen and these are estimates only. Orders that include any in stock items with a Presale item will be held until the order is complete to ship. If you need the order now, please do not mix.

We take care in packing your order (bubble warp / 200lb rated boxes), but some orders may shift in transit and may cause parts to become loose or fall off. We do not have control of manufacturer imperfections that are common with factory produced models. Please note that very minor imperfections on models, while not common, do occur. However, some models may be received defective beyond repair, and we will be more than happy to replace the model for you. If your merchandise arrives damaged, keep the original shipping carton and email us with in 48hrs with images so that we may file a claim with a shipping carrier. All items have to be in the condition just as you received it, in original manufacturer box. Torn, scratched or opened boxes will not be accepted for exchange or for refund. Unauthorized returns will not be accepted. Orders shipped to P.O. Boxes or internationally will not be covered by shipping carrier if damaged.

 

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